LegalInformation on the right of withdrawal and on special provisions for custom-made goods.
Last updated: May 4, 2026
Pinbobs' offering is primarily aimed at companies, clubs, institutions and other organisations (B2B). Under German law, entrepreneurs within the meaning of § 14 BGB generally have no statutory right of withdrawal. Where a contract is concluded with a consumer within the meaning of § 13 BGB in an individual case, the following sample withdrawal notice applies.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded, or, for goods, from the day on which you or a third party named by you took possession of the goods.
To exercise your right of withdrawal, you must inform us (pinbobs Yücel Ispir, Leibnizstr. 5, 90766 Fürth, Germany, e-mail: info@pinbobs.com) of your decision to withdraw from this contract by means of a clear statement (e.g. by post or e-mail). You may use the attached sample withdrawal form, although this is not mandatory.
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.
For contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (e.g. individually designed charms, NFC products or patches based on customer artwork), the right of withdrawal generally does not apply pursuant to § 312g Para. 2 No. 1 BGB.
(If you wish to withdraw from the contract, please complete and return this form.)
To pinbobs Yücel Ispir, Leibnizstr. 5, 90766 Fürth, Germany, e-mail: info@pinbobs.com:
I/we hereby give notice that I/we withdraw from my/our contract for the purchase of the following goods / the provision of the following service:
Ordered on / received on: [date]
Name of consumer(s):
Address of consumer(s):
Date:
